The Club

Compliants and Grievance Policy

In the event of any member feeling that he or she has suffered discrimination in any way, or that the Respect Code of Conduct has been broken they should follow the procedures below.
Submit a report on the matter to the Club Secretary or any other Management Committee Member.
The report should include:

  • Details of what, when and where, the occurrence took place.
  • Any witness statements and names.
  • Names of any others who have been treated similarly.
  • Details of any former complaints made about the incident, date,
  • when and to whom.
  • A preferred solution/remedy to the incident.

Within 7 days of the report being received by the Secretary, the complainant will be contacted.  This may be to seek clarification of points raised, a request for evidence or a simple update etc. 
The individual against whom the complaint has been made will also be informed of the nature of the allegation, at the same time as the complainant is contacted, and is entitled to a formal right of reply.
Depending on the nature of the complaint and subsequent investigation, the individuals concerned may be invited to meet a sub-committee of officials from the Football Club’s Management Committee via the Club Secretary.  When the allegation involves any individuals under 18 years of age, the Child Welfare Officer will be co-opted onto the sub-committee.
The sub-committee will consider the evidence and deliver its verdict within 3 days.
If found guilty, any of the punitive measures listed in the Respect Code of Conduct may be applied.
However, any member found guilty of a breach of the Club Rules has the right to appeal to a full meeting of the Football Club’s Management Committee.  The Committee will consider the evidence and deliver its verdict within 3 days.
An appeal against the Club’s decision may be made to the Football Association.